POLICIES

 

MARAI is provided by: 

Mgr. Kateřina Marai, Bartošova 1831/4, 60200 Brno, IČ 04569849

bankovní spojení:  2900927214/2010,  Fio bank a.s

spisová značka: 370200 - Magistrát města Brna

nejsme plátci DPH

 

SHIPPING AND POLICIES

Price, payment

All prices are final. Shipping cost will be added to your order. Read more under ”Shipping costs”. We accept payments through credit card via PayPal or bank transfer.

Shipping Costs

EuropeUnion €20

Everywhere Else €30

Shipping within EU there are NO duties, taxes or any additional costs apply. All other teritories may charge some fees. 

 

Delivery
We ship goods within 2 weeks after we receive order and payment. Delivery period depends on shipping company and delivery address. We can not influence speed of delivery. For all unclaimed packages you will be charged for the return delivery. We do not refund shipping cost.

 

Returns
The return period is 14 days from the day the order was delivered. When the returned goods are undamaged, clean and complete, we will immediately refund your credit card. Shipping fee is paid by buyer. We do not refund shipping costs.

 

Cancelling Order

It is possible to cancel your order if it hasn’t been sent. If your order has been sent, you will have to return the products in order to receive a refund. The delivery fee will not be refunded.

 

Warranty
The return period is 14 days. We will refund you as soon as possible. Please allow up to two weeks after we deliver the product to process all refunds. The buyer is obliged to pay for the return of the goods. The buyer is obliged to keep the product in the same condition as when delivered.

 

Privacy
All informations provided by you are only used to ensure the best possible shopping experience. All informations are strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

 

Security
Our checkout system is setup so that all sensitive credit card details are handled by PayPal, who provide millions of secure transactions every day.

 

Responsible person:

Mgr. Kateřina Marai, Bartošova 1831/4, 60200 Brno, Czech Republic,  IČ 04569849 

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